Helpdesk: property maintenance software
Make it easy to schedule maintenance jobs and balance your team's workload in one central place.
Building maintenance made easy
Improve work order management
Track, assign and monitor progress on maintenance requests to ensure the safety of your tenants.
Boost communication
Send, automate and schedule direct notifications and alerts so your occupiers and tenants are always up to date.
Get better visibility
Get accurate insights that can help you monitor costs and implement operational efficiencies.
How does our property maintenance software work
1. Log maintenance issues instantly
Spotted a maintenance issue in your building? Log it with time, date, location and issue to begin an accurate audit log of all fire, health, and safety issues.
2. Resolve issues quickly
Whether it's one-off requests or regular maintenance checks, ensure the right team is informed of the issue to get it resolved as soon as possible.
3. Track and send updates on progress
Check in on the progress of all issues and inform your occupiers when tasks have been completed to maintain their peace of mind.
Key features
Effective fault reporting
Capture all necessary details about maintenance issues quickly, from the type of fault to the location, ensuring accurate and efficient resolutions.
Assign work orders
Balance your team’s workload by assigning tasks to specific departments or people with categorised tickets.
Faster resolution management
Assign, track, and complete maintenance tickets with ease. Attach notes, images, and files to every task for a complete audit trail.
Mobile-friendly access
Tenants and team members can log issues, track progress, and receive updates directly through the app. Whether on-site or on the go, you're always in the loop.
SLAs and reporting
Set customised priority levels, SLAs, and generate detailed reports to ensure your team meets deadlines and operates efficiently.
Simple team workflows
Teams can collaborate, assign tasks, and track progress without the clutter of emails, phone calls, or lost messages.
Transform How You Manage Building Maintenance
Build trust with occupiers
Keep tenants informed about building activity, from resolved maintenance issues to the perks of living and working in your building.
Enforce building compliance
Maintain and keep all necessary records in one secure, accessible place for full compliance with building regulations.
Informed decision-making
With reporting and analytics at your fingertips, spot inefficiencies, track resolution times, and gain the insights you need to optimise building management.