The team at 25 Copthall Avenue were looking for a solution that could catapult them into an era of modern building management that was efficient and easy-to-use, all while helping them manage essential tasks without a hoard of admin. That’s when they came to Locale.

After a thorough consultation with the team, Locale devised a solution that covered:

• Seamless visitor management
• Intuitive amenity bookings
• Organised document storage
• Accessible forms, permits and licenses
• Interactive survey polls
• Attractive local offers and promotions
• Single, centralised data and insights dashboard

By providing a digital solution available on both a portal and app, the building team were successfully more effectively able to manage its operations across its 165,000 sq ft of Grade A office space.

We achieved giving the team better building visibility by providing a centralised, digital dashboard that summarised all necessary insights, from total number of forms requested to gathering direct tenant feedback through polls.

Additionally, the tenant experience was modernised and improved as they had a more open channel of communication with the building team, and were able to interact with their building online via the app. Plus, with a more effective visitor management system in place, visitors were met with a good first impression and left with a memorable building experience.

Rob Maxwell, Locale’s Director of Strategy & Growth, commented: “We have taken the time to understand the challenges and pain points for the building team and occupiers to design a comprehensive solution for multiple stakeholders. We have swiftly removed several outdated processes to streamline building operations, to create operational efficiencies, improve direct occupier communication and enhance insight-driven occupier engagement.

“Given our appetite to constantly upgrade and improve our platform and offering, we will continue to work with the team to ensure the Locale platform delivers value for the building team and occupiers.”