Beyond integrations: Delivering exceptional experiences through connected buildings

26 September 2025

In today’s real estate landscape, tenant expectations are rising and technology is no longer a ‘nice to have’, it’s a strategic advantage. AI, IOT, and digital tools are now part of our everyday lives, and this doesn’t stop when it comes to buildings. Tenants expect to receive a warm welcome and digital-powered customer experience when interacting with a building. Building management teams need streamlined processes to operate efficiently. Buildings and portfolios need to stand out in a competitive market.

At Locale, we’re powering intelligent, connected buildings where every touchpoint feels seamless, every integration works effortlessly, and every interaction adds value. Locale has been working closely with clients across the commercial and residential sectors, including prime assets and whole portfolios to deliver smart operations, hit ESG targets, and give tenants the experiences they want.

 

How does it work?

Here’s just one example of Locale working for you:

  • A tenant opens a custom branded app to access personalised services that matches the unique identity to the building they are interacting with.
  • They book a meeting room, choosing suitable date and time in a few taps, and pay instantly via Apple Pay or Google Pay.
  • A display tablet mounted outside the reserved room confirms their booking on arrival.
  • Smart building IOT integrations ensure the environment is prepped appropriately, with lighting and temperature ready before visitors and meeting attendees walk in.

This isn’t a cluster of multiple system integrations running in silos. It’s an ecosystem working seamlessly to bridge technology with human experience. The result? People feel valued, operations run smoother, and asset managers create spaces that command attention.

And it doesn’t stop at commercial. At The Whiteley, one of London’s most iconic new developments, we partnered with Six Senses Hotel to deliver a luxury service layer across both hospitality and residential, integrating with their backend to ensure guests enjoy the same seamless experience across every touchpoint.

For all our clients, we don’t disappear after onboarding – our partnerships work for both short-term and long-term success. Our team works as an extension of yours.

Buildings that feel brilliant win more tenants. Portfolios that operate intelligently win the market. Whether you’re managing a single flagship asset or a nationwide portfolio, Locale gives you the tools, service, and experience to lead. Let’s build something brilliant: locale.co.uk

Future-proof your building with Locale today