14 St. George Street

  • Managing Agent: Ashdown Philips
  • Location: Mayfair, London
  • Portfolio Type: Commercial

1 Challenge

As part of the building’s new refurbishment, the team wanted to have a smart, unified portal that would match the new modern and updates aesthetic of 14 St. George Street. With all occupier and visitor touchpoints under consideration, the team needed a system that would cover the entire journey from start to finish.

2 Solution

Locale has been working closely with the building team to create a bespoke platform that ensures an efficient method of operation, as well as a seamless tenant experience. This system comprises of:

  • Visitor Manager System, to ensure all visitors get the right information in a timely manner and enjoy their building experience
  • Helpdesk, for the building team to address report in a timely manner while creating a reliable audit trail
  • Forms, to cut down admin tasks and ensure information is passed to the correct parties efficiently
  • Key management, to securely monitoring and issuing passes with confidence
  • Announcements, keeping teams and tenants alike in the loop of important building updates
  • Offers and promotions, encouraging tenants to make the most of the benefits available to them in and around their building

To encourage successful adoption of the platform and app, our team have also arranged for an on-site launch event which includes a branded stand, information leaflets and a prize hamper to encourage a high number of registrations.