Locale gives you everything you need to deliver first-class tenant experiences,
all from the same easy-to-use interface.
For Landlords
Attract high-value tenants by delivering the experiences they crave - tailored to their needs, built for your brand.
For Managers
Streamlined, centralised and automated processes help you create better experiences in record time.
For Occupiers
Access building services and information on demand, and stay connected with your local community.
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Locale serves residential, commercial, and mixed-use schemes of varying complexity and scale, giving you complete portfolio-wide flexibility.
Accessible via web portal and mobile apps.
Bring your building to life
Locale is the key to smarter building management – letting you achieve more meaningful connections with your customers, more efficiently than before.
By weaving the latest digital technologies into your space and the way you manage it, Locale enhances your building experience at every level.
Locale’s market-leading digital technology is used by the UK’s most prestigious property owners and operators across commercial and residential landmarks.
Your portal, shaped around you.
Locale gives you the power to manage your building your way, putting people at the heart of the process. All while remaining secure, reliable and GDPR-compliant. Plus, you can control and configure every facet of your portal, from the branding to user roles and permissions.
But it’s much more than a software product. It’s the backbone to your operations and community. We continuously evolve our technology around your objectives, delivering innovations from our product roadmap to ensure that your digital capabilities are the best on the market.
All the tools you need
Across mobile apps and the web, Locale offers a rich selection of smart features and modules that can be tailored to fit the needs of your building.
Announcements
Keep customers informed of everything going on in your building, with personalised news feeds, notifications, and instant, targeted communications across web and mobile.
Data & Analytics
Live reporting dashboards and data visualisation give you a clear picture of building performance, and how customers are using your space.
Visitor Management
Deliver exceptional customer experiences every time, with the ability to track, manage and respond to visitor activity as it happens.
Helpdesk
Manage maintenance requests faster and more efficiently than ever, with advanced reporting, notifications and a transparent view of activity.
Forms
All your paperwork, made digital. Use contactless, customisable forms for everything from work permits to pet licences.
Deliveries
Streamline customer deliveries at every stage, with live collection alerts, automated collection reminders and contactless signatures.
Key Management
Control building access from the palm of your hand using centralised, secure digital key management.
Bookings
Manage bookings for all of your amenties from one single screen – from spa days and exercise classes to loading bays and meeting rooms.
Offers & Promotions
Delight customers with deals made exclusively for members of your building community, with optional support available from Locale Life.
Document & Building Information
Control access permissions to ensure the right people have the right access to information, contacts and documents.
Groups
Connect your occupiers and strengthen your building community through groups based on shared hobbies and interests.
Two-factor Authentication
Ensure the utmost security and manage your building with added peace of mind, thanks to two-factor authentication.
Calendar
Promote what’s happening in your building, with all of your building’s activities and events visible from one place.
Your Branding
Customise your portal and app to reflect the unique branding of your building. Your logos. Your colour schemes. Your choice.
Local Travel
Get hyperlocal live feeds and travel information, with up-to-the-minute accuracy, direct to the Locale app.
Duty Notes
Improve staff communication and cross-departmental transparency so you can know what’s happening on site at all times.
Messaging
Manage all correspondence for your building or even your entire portfolio from one easy-to-use interface.
Polls
Get direct feedback from your occupiers via Polls, complete with live reporting and detailed response analysis
Seamless Integrations - Plug & Play or Custom
Our customers say…
Christian Kleidon
Senior Facilities ManagerIt’s a very quick and easy portal to use and it helps us log everything efficiently. We couldn’t see life without it now.
HML Group
Property & Estate Management ServicesThe software used to build My HML is easy to use and stands out for its sleek design and functionality.
Fulham Riverside
FirstPortWe receive parcels every day and the system makes the process a lot easier. The electronic signatures held on Key Holding and Deliveries make checking at the end of the shift more accurate.
The Shard
Shard QuarterMy Vertical City is an integral part of the day-to-day running of The Shard, it is our platform of communication, hosting a range of building services and member benefits.
Robert Stark
MAPPLocale brings us closer than ever to our customers. It forms a key part of our strategy, allowing flexibility and delivery of best-in-class solutions for our customers.
Lauren Pearce
Building ManagerIt’s completely changed the day-to-day running of our building… It really is the future of FM and Building management.
Emily Okukenu
LandlordDigitising processes and documents have resulted in streamlined management and communication, which has been well received by residents and staff. Locale is highly configurable, allowing us to maintain control.
Hyde Park Estate
LandlordLocale really helps us to promote the estate and our message. Communication is key when managing a large estate but a large number of queries are eliminated by having the information available online.
Tracey Cook
ConciergeThe portal is simple to navigate and logical, leaving me with more time to spend directly with residents.
Nico Hallier
Building ManagerLocale is a great way to provide information to individuals. It helps us save time and allows for multi-communication and multi-tasking.