Operational real estate
Parcels and deliveries
Effortless and efficient post room management. Track and manage parcels with ease, including occupier notifications, digital signatures, and reporting insights.
Real time notifications
Notify occupiers to collect their delivery.
Save hours per day reducing your management overhead.
Peace of mind
Full audit trail including digital signatures and late key notifications.
Real time insights into parcel volumes.
Foster community interaction and engagement through social groups.
Create a community
Create a community hub with discussions and shared interests.
Topics and discussions
Create groups for new occupier introductions, running clubs, local area recommendations, and more.
Appoint a moderator to manage interactions.
Data and analytics
Gain real-time analytics and insights across your entire portfolio. Understand building performance and occupier behaviour through customisable data visualisations and dashboards.
Access real-time portfolio-wide and site-specific operational and occupier behaviour data.
Compare how sites are performing with cross-site benchmark comparisons.
Customise your metrics
Customisable KPI dashboard with metrics for growth, engagement, and efficiency.
Enable data-driven management and reporting for key stakeholders.
Deliver a new standard of service with Locale’s cloud-based key management platform, designed in collaboration with the leading property management teams.
Setup arrangements to allow key access.
Track key activity, including key audit logging, with ease.
Late key alerts
Prevent issues with late key alerts.
Our clients report time savings of over three hours per day.
Building and events calendar
Promote your events and activities online, with a personalised building calendar.
Day, week, month, agenda views
See what's going on this week with customisable views.
Specify who can see your events.
Import your calendar feed into Google Calendar, Apple iCal, Microsoft Outlook, and more.
Enable seamless building access through mobile credentials. Turn your app into an access pass.
Digital access pass
Turn your smartphone into an access pass.
You're in complete control. Specify which doors are granted for whom.
Drive adoption through automated digital credentials.
Effective communication is paramount for any successful building. Announcements enables communication at scale across web and mobile, with targeted filtering and personalised news feed.
Post announcements to your building, portfolio, or a specific company or user role.
Real time alerts
Real time email and push notification alerts.
Attach useful documents for download.
Personalised news feed
Occupiers only see news and events relevant to them.
Full booking and management platform for your onsite amenities. Shape it around your specific needs to automate your workflow.
Maximise amenity utilisation by enabling digital bookings.
You specify who has access to the amenity and when they can book.
View and manage all bookings.
Shape it around you
Whether you have loading bays or private screening rooms that need managing, the Bookings module can handle it.
Delivering a memorable visitor experience is paramount to the overall customer satisfaction and perception of your building. Locale has launched the most powerful and efficient management experience yet.
Touchless and smart access
Touchless building access with smartphone-enabled entry for visitors.
Branded pre-arrival information
Branded visitor booking communications with pre-arrival information and maps.
Geolocated visitor passes
Geolocated visitor passes with Apple Wallet and Google Pay integration.
Live management reporting with easy-to-use dashboards.
Enhance your digital security with two-factor authentication; securing against attackers.
Enforce two-factor authentication for your staff.
Verify identity through PIN code sent via email or SMS.
Your digital platform is a reflection of your building and brand. Benefit from a fully white-labelled solution, including app store listings.
Customise the user interface of the web and mobile apps to reflect your brand.
App store listings
Optional branded app, with bespoke icon and app store listing.
Email branding to ensure a seamless customer journey.
Helpdesk: defects and maintenance
Fault reporting and management platform, ensuring responsive resolution and customer satisfaction.
Capture all information required, including custom departments and input fields.
Assign and complete tickets, with ability to add notes, files, and photos.
Notify occupiers when their ticket is in progress and resolved.
SLAs and reports
Set priorities and SLAs, with full reporting.
Digital forms, permits and licences
Go paperless with digital forms shaped around your building processes. From permits to pet licences, digitise your building.
Wave goodbye to the days of emailing PDFs; digitise your forms and make them available on demand.
Capture the data you need, shaped around your business workflow.
You're in control
Control who can access your forms.
Management platform including audit logs.
Customer insight polls
Track occupier sentiment and needs through regular polls across a portfolio, specific building, or targeted to specific companies and roles; futureproof your building and breathe soul into your community.
Post polls across web, mobile apps, and email.
Tailor and target
Tailor your questions according to your respondents with targeted polls.
Access live analytics
Access live analytics on poll responses.
Understand your occupiers
Understand customer satisfaction, feedback on building management, community engagement and events.
Duty communication and notes
Improve transparency and service through digital duty notes, tracking activity through shifts.
Track shift notes and action items.
Provide transparency at shift handover into activity and open actions.
Shared visibility means your team won't drop the ball.
Document and building information
Provide access to content and documents on demand, centralising your building information and reducing customer service information requests.
Home user guides
Host home user guides, appliance manuals, instruction videos, and certificates.
Videos, documents, and more
Locale supports most file types, including formatted page content, PDFs, videos, and more.
Tailor access permissions, so that your occupiers only see what's relevant to them.
Promote staff profiles with photos and contact information.
Seamlessly integrated with your backend systems and workflows.
Plug and play
We have a selection of plug and play integrations, including access control and sensors.
We work in partnership to deliver cusotm integrations for your building.