Operational real estate

Effortless and efficient post room management. Track and manage parcels with ease, including occupier notifications, digital signatures, and reporting insights.

1. Real time notifications

   Notify occupiers to collect their delivery.

2. Efficient management

   Save hours per day reducing your management overhead.

3. Peace of mind

   Full audit trail including digital signatures and late key notifications.

4. Insights

   Real time insights into parcel volumes.

Foster community interaction and engagement through social groups.

1. Create a community

   Create a community hub with discussions and shared interests.

2. Topics and discussions

   Create groups for new occupier introductions, running clubs, local area recommendations, and more.

3. Moderation tools

   Appoint a moderator to manage interactions.

Gain real-time analytics and insights across your entire portfolio. Understand building performance and occupier behaviour through customisable data visualisations and dashboards.

1. Real-time data

   Access real-time portfolio-wide and site-specific operational and occupier behaviour data.

2. Cross-site comparisons

   Compare how sites are performing with cross-site benchmark comparisons.

3. Customise your metrics

   Customisable KPI dashboard with metrics for growth, engagement, and efficiency.

4. Data-driven reporting

   Enable data-driven management and reporting for key stakeholders.

Deliver a new standard of service with Locale’s cloud-based key management platform, designed in collaboration with the leading property management teams.

1. Key arrangements

   Setup arrangements to allow key access.

2. Activity tracking

   Track key activity, including key audit logging, with ease.

3. Late key alerts

   Prevent issues with late key alerts.

4. Highly rated

   Our clients report time savings of over three hours per day.

Promote your events and activities online, with a personalised building calendar.

1. Day, week, month, agenda views

   See what's going on this week with customisable views.

2. Event permissions

   Specify who can see your events.

3. iCal export

   Import your calendar feed into Google Calendar, Apple iCal, Microsoft Outlook, and more.

Enable seamless building access through mobile credentials. Turn your app into an access pass.

1. Digital access pass

   Turn your smartphone into an access pass.

2. Tailored access

   You're in complete control. Specify which doors are granted for whom.

3. Drive adoption

   Drive adoption through automated digital credentials.

Effective communication is paramount for any successful building. Announcements enables communication at scale across web and mobile, with targeted filtering and personalised news feed.

1. Post Announcements

   Post announcements to your building, portfolio, or a specific company or user role.

2. Real time alerts

   Real time email and push notification alerts.

3. Share documents

   Attach useful documents for download.

4. Personalised news feed

   Occupiers only see news and events relevant to them.

Full booking and management platform for your onsite amenities. Shape it around your specific needs to automate your workflow.

1. Promote amenities

   Maximise amenity utilisation by enabling digital bookings.

2. Full control

   You specify who has access to the amenity and when they can book.

3. Amenity management

   View and manage all bookings.

4. Shape it around you

   Whether you have loading bays or private screening rooms that need managing, the Bookings module can handle it.

Delivering a memorable visitor experience is paramount to the overall customer satisfaction and perception of your building. Locale has launched the most powerful and efficient management experience yet.

1. Touchless and smart access

   Touchless building access with smartphone-enabled entry for visitors.

2. Branded pre-arrival information

   Branded visitor booking communications with pre-arrival information and maps.

3. Geolocated visitor passes

   Geolocated visitor passes with Apple Wallet and Google Pay integration.

4. Real-time insights

   Live management reporting with easy-to-use dashboards.

Enhance your digital security with two-factor authentication; securing against attackers.

1. Mandated security

   Enforce two-factor authentication for your staff.

2. Verify identity

   Verify identity through PIN code sent via email or SMS.

Your digital platform is a reflection of your building and brand. Benefit from a fully white-labelled solution, including app store listings.

1. White-labelled

   Customise the user interface of the web and mobile apps to reflect your brand.

2. App store listings

   Optional branded app, with bespoke icon and app store listing.

3. Notifications

   Email branding to ensure a seamless customer journey.

Fault reporting and management platform, ensuring responsive resolution and customer satisfaction.

1. Fault reporting

   Capture all information required, including custom departments and input fields.

2. Resolution management

   Assign and complete tickets, with ability to add notes, files, and photos.

3. Transparency

   Notify occupiers when their ticket is in progress and resolved.

4. SLAs and reports

   Set priorities and SLAs, with full reporting.

Go paperless with digital forms shaped around your building processes. From permits to pet licences, digitise your building.

1. Improve efficiency

   Wave goodbye to the days of emailing PDFs; digitise your forms and make them available on demand.

2. Custom workflows

   Capture the data you need, shaped around your business workflow.

3. You're in control

   Control who can access your forms.

4. Powerful management

   Management platform including audit logs.

Track occupier sentiment and needs through regular polls across a portfolio, specific building, or targeted to specific companies and roles; futureproof your building and breathe soul into your community.

1. Post polls

   Post polls across web, mobile apps, and email.

2. Tailor and target

   Tailor your questions according to your respondents with targeted polls.

3. Access live analytics

   Access live analytics on poll responses.

4. Understand your occupiers

   Understand customer satisfaction, feedback on building management, community engagement and events.

Improve transparency and service through digital duty notes, tracking activity through shifts.

1. Shift notes

   Track shift notes and action items.

2. Shift handovers

   Provide transparency at shift handover into activity and open actions.

3. Improved service

   Shared visibility means your team won't drop the ball.

Provide access to content and documents on demand, centralising your building information and reducing customer service information requests.

1. Home user guides

   Host home user guides, appliance manuals, instruction videos, and certificates.

2. Videos, documents, and more

   Locale supports most file types, including formatted page content, PDFs, videos, and more.

3. Personalised access

   Tailor access permissions, so that your occupiers only see what's relevant to them.

4. Staff profiles

   Promote staff profiles with photos and contact information.

Seamlessly integrated with your backend systems and workflows.

1. Plug and play

   We have a selection of plug and play integrations, including access control and sensors.

2. Custom integrations

   We work in partnership to deliver cusotm integrations for your building.