FirstPort transforms resident experiences with Locale at EcoWorld London’s Verdo development in Chiswick

7 February 2024

FirstPort, the UK's leading residential property management service provider, has appointed Locale Group, UK’s leading occupier experience platform, to introduce its portal and app – at Verdo – a flourishing new residential neighbourhood by Kew Bridge Station.

FirstPort and developer, EcoWorld London, wanted to provide the new residents of Verdo Kew Bridge with a centralised communication service where all building and apartment relevant information could be held and accessed easily and efficiently.

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Due to the vast array of amenities spaces provided by EcoWorld London at Verdo Kew Bridge there also needed to be a quick and simple way for residents to check availability and book directly to ensure all could take in, the full benefit of what the development had to offer.

Key processes such as Parcel and Key management were also required to ensure the residents experienced the highest levels of services provided FirstPort Management whilst also providing the upmost in security and transparency.

Rob Maxwell, Director, Strategy & Growth at Locale, commented: “We are pleased to have been appointed by FirstPort on this transformative residential scheme in West London. Collaborating with FirstPort and EcoWorld London, we took the time to understand the needs of the management team and residents and have no doubt that our solutions will be well used to meaningfully enhance the experience of the residents. Once again, we are seeing the focus centre on residents, recognising its long-term success.”

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