Our own data reveals operational performance and occupier behaviour across a wide breadth of asset classes and use cases, shining a light on previously unobtainable information. Digitising a building’s touchpoints enables both the occupier experience to be enhanced and surfaces valuable management insights.
From understanding the surge in visitor bookings and demand for Offers & Promotions, to doubling usage of our cloud-based key management module, the data we collate and analyse enables us to ensure that every product and service we release is developed in line with the daily needs of our end-users. With detailed onboarding, continuous support and communication on how to maximise impact and drive efficiencies, we ensure our clients our working in the most effective ways.
Our commitment towards our clients and end-users is further confirmed with the latest customer satisfaction survey results obtained at the beginning of this year; the data is overwhelmingly positive confirming that our customer experience is unrivalled. We are proud that over 98% of clients would recommend us and over 75% rely on our products on a daily basis.
With strong demand for high quality real estate that puts the occupier experience at the heart, we continue to innovate with digital solutions that bring buildings to life.