Grosvenor Waterside

The Grosvenor Waterside team were looking for a system that could do the heavy lifting of day to day operations so they could focus on delivering an excellent service for their residents. They were also in need of a way to generate extra revenue with bookable amenities.

After a consultation with Locale, we created a custom platform which included:

• Parcel and deliveries. This has already processed over 66,000 parcels to date
• Document storage, for accessible information on fire safety and building insurance
• Digital forms, for residents to register pet consent and bike registrations with ease
• Announcements, keeping residents up to date on everyday updates
• Bookings and payments. We integrated with Stripe to enable secure transactions and a reliable way to generate extra revenue for the building
• Community engagement events. We arranged a summer BBQ with 250 residents enjoying entertainment for all ages, including a magician, giant chess, a vintage ice cream truck and more
  

Locale and Grosvenor Waterside have been partners for nearly five years, working closely to ensure our solution is always meeting the team’s needs to reduce admin and optimise their time.

Recently, the building team upgraded their portal and app with custom branding to build and enhance a new, modern building identity that stands out in a busy competitive landscape.