After initial consultation, we worked in tandem with the Chelsea Riverview team to identify their biggest challenges to create a platform that could address these. Our in-house team were then able to create a platform that included:
- Amenity bookings, maximising the cinema, fitness studio and pet grooming facilities but also making move-in slots available for seamless planning
- Helpdesk, a solution designed to handle reports effectively and efficiently while creating a reliable audit trail of information
- Key management, for issuing keys securely and giving the team real-time tracking to reduce lost passes
- Parcels and deliveries, tracking and monitoring all packages to reduce confusion, keep postrooms organised and residents informed of their delivery collections
- Building documents, making key building information more readily available and accessible for residents to use and refer to during their stay
- Announcements, to keep all residents up to date and informed of key building information posted by the team
- Groups, to build a stronger sense of community among the residents and offer plentiful opportunities for people to connect
To encourage continual adoption of the app among residents, our expert team is in the works to create a special on-site event that will include a fully custom branded stand, useful information leaflets and a special prize hamper for a lucky resident to win.
