• Managing Agent: Dodds Brown
  • Site: Northshore One
  • Location: Stockton-on-Tees, Middlesborough
  • Portfolio Type: Commercial
  • Square Footage: 35,000 sq ft

1 Challenge

This small commercial building needed a way to maximise its available hot desks and meeting rooms and build a stronger sense of community by utilising the various deals and discounts at its café, Bentleys.

2 Solution

Locale worked with the Northshone One team to create an efficient portal and app comprised of:

  • Organised amenity bookings through both portal and app
  • Secure payments of large meeting rooms
  • Regular announcements sent to tenants
  • Available offers and promotions put on by Bentley’s
  • Effective helpdesk solution

3 Success

This small, regional site can pack a punch by generating effective revenue using Locale’s payment feature. Both building team and tenants can have peace of mind knowing they are making, and handling, safe transactions without huge amounts of admin.

Plus, the flexibility of the portal and app means the team can handle queries and a good relationship with the café team and all of its tenants across the building.

Follow Building Manager Martin Butler in a building tour of Northshore One by watching the video below.